Refund policy

Returns and refunds

Because we sell a premium food product, all sales are final. We do not offer refunds or exchanges for change of mind, so please choose carefully before you order.

This does not affect your rights under the Australian Consumer Law, set out below.

Your rights under the Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, not of acceptable quality, or not as described, you are entitled to a replacement or a refund.

If something is wrong with your order

If your oil arrives damaged or leaking, is faulty, or you have received the wrong item, contact us within 7 days of delivery at hello@leonidasgrove.com. Include your order number and, where relevant, a photo. We will arrange a replacement or refund.

Where we need an item returned in order to assess it, we will cover the cost of return postage for faulty or incorrect items.

Refunds

Approved refunds are made to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card provider.

Contact

Email hello@leonidasgrove.com with any question about a return or refund.